The AI workforce for skilled trades.
Starting with commercial HVAC.
Hire SAM, the AI workforce that joins your team and delivers finished work across service, renewals, replacement, and growth, at a fraction of the cost of adding headcount.
Context Foundation + SAM
FellowHero first connects your scattered records into the account and equipment history your business needs. Then SAM, your AI workforce, joins your team and takes on the work that history makes possible: service reports, renewal packages, replacement proposals, and sales campaigns. Your people lead, review, and decide. SAM does more of the work, to a higher standard.
That history, enriched by documented expertise and verified learning, becomes a proprietary foundation your business can keep building on.
A renewal is coming up. A customer asks about replacement. A service manager needs to explain what was done and what still needs attention.
The answers are scattered across work orders, technician notes, photos, agreements, and invoices. Your people search, reconcile, and piece the history together before they can do the work.
Job by job, it is hard to see the full account or the operating life of a piece of equipment. A good commercial decision needs that history: what you maintain, what you've delivered, what has changed, and what needs to happen next.
Work orders
Technician notes
Equipment photos
AgreementsInvoicesAnd once the picture is rebuilt, someone still has to do the work. Renewal stories, replacement proposals, and follow-ups wait for whoever has time.
FellowHero connects those scattered records into a Context Foundation: a shared, asset-centric operating history organized around the equipment you maintain, with each asset connected to its customer and site.
It brings the account and the asset into the same picture. Service and repair history sit alongside equipment condition and agreement context. The record is organized by asset, not by job: each job becomes part of an ongoing equipment history your team can use to understand the customer and prepare the next decision.
See what you maintain, what you've delivered, what is at risk, and where opportunity exists. That foundation is what SAM works from, and what your people decide with.
JobsPhotosAgreementsInvoices
Asset-centric operating history.
Equipment
Site
CustomerExample Replacement opportunity
For one commercial HVAC business, FellowHero connected eight years of records from three systems into 3,476 asset histories.
That work identified 392 assets at or beyond rated life, representing approximately $11 million in estimated potential replacement value within the existing customer base.
The connected histories gave the team a foundation for a proactive capital replacement program: identifying equipment to review, prioritizing opportunities, and preparing replacement cases grounded in each asset's condition and service history.
From that history, SAM built replacement cases and proposal briefs for the sales team to take into customer conversations about planned investment.
Estimated potential replacement value, not booked revenue. Replacement candidates require review.
SAM takes on defined work across service, renewals, replacement, and growth. Each SAM role owns one business objective, delivers finished work toward it, and is measured against the numbers that work is built to move. SAM adds capacity to the roles you have and fills the ones you haven't been able to staff. Your people approve the work and decide what happens next.
After every visit, SAM writes the service report the same day, in the customer's language, connected to the equipment's history and open issues, with follow-up priorities flagged. Your service manager approves it before it goes to the customer.
SAM's job: A finished service report for every visit.
YOUR CONTEXTService historySAM DELIVERSService reportsYOUR TEAM APPROVESService managerIllustrative workflow
Ahead of each renewal, SAM writes the value summary and the renewal letter from the account's agreement and service history: the work delivered over the year and what still needs attention. Your account manager reviews it, signs it, and walks into the renewal prepared.
SAM's job: A renewal package for every account up for renewal.
YOUR CONTEXTAccount + agreementSAM DELIVERSRenewal packagesYOUR TEAM APPROVESAccount managerIllustrative workflow
SAM reviews the installed base for equipment at or past rated life, builds the replacement case for each candidate from its age, condition, and repair history, and writes the proposal brief. Your sales team decides what to quote and takes it to the customer.
SAM's job: A prioritized candidate list, and a proposal brief for each.
YOUR CONTEXTEquipment historySAM DELIVERSProposal briefsYOUR TEAM APPROVESSales teamIllustrative workflow
SAM takes on the marketing and sales development work many contractors haven't been able to staff. It finds accounts like your best customers, verifies the contacts, and writes the case studies, campaigns, and meeting materials from work you've already done. Your sellers get verified leads and the materials to open the conversation.
SAM's job: Verified leads, and the campaigns to reach them.
YOUR CONTEXTOperating evidenceSAM DELIVERSVerified leads + campaignsYOUR TEAM APPROVESSales teamIllustrative workflow
Ask SAM the questions you'd hand an analyst: which accounts are at risk, which units keep failing, where the next replacement work sits. SAM answers from your connected record, cites its sources, and recommends the next step.
SAM's job: Answers your team can act on, with the evidence attached.
YOUR CONTEXTConnected recordsSAM DELIVERSAnswers + recommendationsYOUR TEAM APPROVESYour teamIllustrative workflow
Years of customer relationships, equipment history, and your team's expertise give your business knowledge no competitor can simply buy. FellowHero connects that knowledge and puts it to work through SAM.
Like any good hire, SAM gets better at your business the longer it works there. Every report, renewal, and proposal it delivers, and every correction your team makes, adds verified context to your foundation. That knowledge stays with you.
The next renewal, replacement plan, and customer conversation can build on the history and expertise you've already earned.
THE ASSET YOU KEEP BUILDINGAccount + equipment historyDocumented expertise
Verified decisions + outcomesReusable work productsMore useful context for the next decision.
HUMAN EXPERTISE.
AT THE FOUNDATION.
BUILT FROM EXPERIENCE
Our founding team has built HVAC technology, deployed it in the field, and bought and operated an HVAC services business. We saw how much work depends on people reconstructing context from disconnected records. FellowHero grew from that experience.
MORE CAPACITY. MORE POSSIBILITY.
The goal is to grow your business without adding overhead at the same pace. Start with the context your team needs, then hire SAM to do more with it.
See which roles SAM can take on in your business.